Privacy

Effective Date: 17.04.2025

At Durst & Durst Freight Brokerage LLC (“Durst & Durst,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.durstfreightbroker.com] or engage with our freight brokerage services.

By using our site or submitting any personal information, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

Name
Email address
Phone number
Business name
Address and shipping details
DOT/MC numbers (for carriers)
Tax ID or W-9 (if applicable)
Employment or application-related information (for job seekers)

B. Automatically Collected Information

IP address
Browser type and version
Pages you visit and time spent on our site
Device and operating system
Referring URLs

C. Cookies and Tracking Technologies

We use cookies and similar technologies to track the activity on our site and store certain information. Cookies help us improve user experience and analyze web traffic.

2. How We Use Your Information

We may use your information to:

Provide and manage freight brokerage services
Match shippers with carriers
Respond to inquiries and quote requests
Process carrier or employment applications
Improve our website and services
Send updates, communications, or important notices
Maintain legal compliance and business operations
Prevent fraud or misuse of services

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

Trusted third-party service providers (e.g., hosting providers, CRM systems, insurance partners)
Carriers or shippers involved in fulfilling freight shipments
Government, law enforcement, or regulatory agencies when required by law
Business partners, only when necessary to provide our services

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no electronic transmission or storage system is 100% secure. We encourage you to take appropriate precautions when submitting information online.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

Request access to your personal data
Request correction or deletion of your information
Opt out of marketing communications
Object to or restrict certain data uses
File a complaint with your state Attorney General or the FTC

California Residents: Under the California Consumer Privacy Act (CCPA), you may request information about the categories of personal information we collect and how it is used or shared.

To make a privacy-related request, contact us at:
📧 Email: info@durstfreightbroker.com
📞 Phone: 713-562-7022

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of our services after such updates constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Durst & Durst Freight Brokerage LLC
117 Bandera Creek Ln
Friendswood, TX 77546
📧 Email: dboffice@durstfreightbroker.com
📞 Phone: 713-562-7022